FAQ’s

Check out our frequently asked questions below. If you don’t find your answer here, drop us a line on our contact page. We’re here to help with all your tennis and pickleball needs.

What is the clinic cancellation & refund policy?
  • You can cancel up to 14 days prior to a clinic. If you do this, you will be issued a credit. If you cancel the week of the clinic, there will be no refund.
  • If you are going to be absent from a clinic, please notify your Toss and Spin instructor. Clinics that are missed cannot be made up unless cancelled by the Toss and Spin team.
What is the Special Group cancellation fee?
  • Reservations for special group sessions are subject to a 50% cancellation fee if cancelled less than two weeks prior to the session.
  • A full refund will be issued if cancelled more than two weeks in advance.
What happens if it rains during a clinic or lesson?
  • Clinics will be rescheduled if 40 minutes or less of the clinic or lesson was completed. However, if more than 40 minutes of a clinic or lesson is completed that session will not be made up.
Do we need to sign a waiver prior to participation?
  • Yes, an electronic waiver will be sent prior to starting class

Cancellations and Refunds

What is the clinic or camp cancellation & refund policy?
  • You can cancel up to seven days prior to a clinic or camp start date. If you do this, you will be refunded in full minus the service fee. The service fee is $15 so if class is $145 you would receive a refund of $130. If you cancel the week of, there will be no refund nor will credits be issued.
  • Clinics or camp sessions that are missed cannot be made up, nor refunded unless cancelled by the Toss and Spin team.
  • If you believe you deserve a full refund for a class or lesson, please fill out the form here. Our staff will get back to you in 72 hours.
  • If you move and are unable to complete the session you signed up for, we are unable to provide a refund.
  • Sometimes we sell individual class slots.
What is the individual lesson cancellation policy?
  • Lessons that are cancelled at least 24 hours in advance can be rescheduled at any time with no loss of a lesson.
  • Lessons cancelled less than 24 hours in advance will result in the loss of a lesson.
What is the Special Group cancellation fee?
  • Reservations for special group sessions are subject to a 50% cancellation fee if cancelled less than 28 days in advance.
What is your Rewards Program?
  • Sign up for 3 classes sessions and receive a 4th class session for free. Valid on all programming for the entire season. These do not carry over.
Do you have a company referral program?
  • Refer your company for a team bonding pickleball or tennis outing and receive two free sessions or 8 total classes. Minimum $1500 spend.
Subscription Programs
  • These are non refunded and must be used within 30 days of purchase. If not used within 30 days you will lose the classes.

Adult Beginner Pickleball

(Levels 1.0-2.0) Welcome to your intro to pickleball class. This is for true beginners who have never picked up a paddle. In this class your dedicated pro ambassador will give you overview of rules, court layout, learn technique, and game play. You can expect to connect with new friends, move a lot, and have fun.

Adult Beginner Intermediate Pickleball

(Levels 2.0-2.5) This class is the next level up from beginner and designed for someone who has a good understanding of the basics. During this level, your pro ambassador will focus on dinking, court positioning, drills, and game play. You can expect to connect with new friends, move a lot, and have fun.

Adult Skills & Drills (Beginner Advanced) Pickleball

(Levels 2.5-3.0) This class is designed for the player who has taken the Beginner Intermediate class. Your pro ambassador will focus on building confidence in this class by enhancing technique through dedicated drills put into a point play setting. We will explore how to transition from baseline to non-volley zone/kitchen and execute a third shot drop. You can expect to connect with new friends, move a lot, and have fun.

Adult Skills & Drills (Intermediate) Pickleball

(Levels 3.0-4.0) This is a faster progression of the beginner advanced class. Your pro ambassador will take you through highly skilled, face paced drills geared to help the competitive player get better. These drills include the third shot drop and drive with them being put into a point play setting.

Adult (Beginner Intermediate) Tennis

(USTA Level Equivalent of 1.5-2.0): This class is for someone who is still new to tennis or has not played in a while but knows the basic shots. Your pro ambassador will refresh key stroke fundamentals while building consistency and the ability to sustain slow paced rallies.

Adult Skills and Drills (Beginner Advanced) Tennis

(USTA Level Equivalent of 2.0-2.5): This is a great class for someone with some tennis experience. You are fairly consistent when hitting slow-paced shots, but you have not become comfortable with all strokes. Your pro ambassador will help you work on depth, variety, and strategy.

Adult Skills and Drills (Intermediate) Tennis

(USTA Level Equivalent of 3.0-3.5): This is a great class for someone who currently plays and can sustain slow/medium pace rallies. You are familiar with common tennis strokes and you’d like to take your game up a notch. You pro ambassador will lead fast paced sessions focused on fun group drills.

Adult Skills and Drills (Intermediate Advanced) Tennis

(USTA Level Equivalent of 3.5-4.0): This is a great class for someone who can handle moderate and fast pace rallies. You have mastered stroke, footwork, and basic strategy. You desire high-intensity training that incorporates ongoing point play.

Adult Serve and Return (Beginner Advanced)

(Levels 2.5-3.0) Every point in pickleball starts with a serve and a return. This is a great class to practice and master these shots. Your pro ambassador will focus on building confidence in this class by enhancing consistency, placement, and pace through dedicated drills put into a point play setting. We will explore how to use different spins on the ball and execute the right shot based on the opponent you have in front. You can expect to connect with new friends and have fun.

Trap Tennis

Experience tennis in the most unique way! Trap Tennis is a group fitness class on the court that incorporates southern style music and moves. You select the date & we’ll handle the rest!

Glow in the Racket Sports

Experience the nation’s fastest growing sport in the most unique way! Pickleball “glow in the dark” group outings are perfect for all ages & levels! You select the
date, and we’ll figure out the rest! Glow in the Racket Sports

Young Juniors Beginner

(Ages 4-6): This introductory tennis class uses reduced court size to make the learning process easier and more enjoyable. Learn the forehand, the backhand, volleys, serving and scoring. Weekly games and drills teach basic skills in an exciting manner.

Juniors Beginner

(Ages 7-12): This introductory tennis class uses reduced court size to make the learning process easier and enjoyable. Learn the forehand, the backhand, volleys, serving, and scoring. Weekly games and drills teach basic skills in an exciting manner.

Juniors Beginner Intermediate

(Ages 7-12): After the beginner class, take it up a notch! This class will incorporate lessons from the introductory class and focus on stroke development, scoring through a series of games.

Juniors Beginner Advanced

(Ages 7-12): Designed for advanced beginners who are already able to consistently hit the ball over the net and rally slow paced balls. Players who are ready to take their game to the next level with serves and match play should sign up.

Teen Beginner

(Ages 13-17): Never played before? No problem, grab a racket and learn all aspects of the game including scoring, foundational strokes, and how to play.

Teen Intermediate

(Ages 13-17): Want to make the high school team or improve your position? This program prepares you for match play tennis. Review common strokes, serving, volleying and scoring.